Safe Trading Service - DigitalPrintMarket.com

Fair and safe trading

Safe Trading Service

DigitalPrintMarket offers the Safe Trading Service to assist the buyer and seller in their transaction. The benefit of this service is that it increases the reliability of sellers, because the payment will only be transferred if the buyer accepts the merchandise. The process is as follows:

1. Buyer and seller agree with the terms of the transaction

2. Buyer and seller sign up for the Safe Trading Service

3. Buyer sends the payment to DigitalPrintMarket in the Netherlands

4. DigitalPrintMarket informs both parties that the payment has been received.

5. Seller ships the product(s) to the buyer

6. Buyer receives the product. The product arrival is confirmed by the logistical company.

7. Buyer normally has 7 days to inspect the product (unless other agreement has been made).

8. Buyer informs DigitalPrintMarket that the product is ok, according to the product decription/agreement.

9. DigitalPrintMarket transfers the payment to the seller's bank account.

If the shipped product is not in accordance to what was agreed, buyer and seller should discuss the issue(s). If was decided to ship the product back to the seller, the payment will be transferred back to the buyer. If no other agreement is made, the buyer is responsible for paying the shipping costs if he rejects the product.

The fee for the Safe Trading Service is:

Transaction Amount (Merchandise + Shipping)	Fee
0-5,000 USD	3.25% (25 USD minimum)
5,000.01-25,000 USD	160 USD + 0.26% of amount over 5000 USD
25,000.01 + USD	0.89%

Safe trading tips:

Know the person and company you are doing business with.
Check the reliability and payment behaviour through clients, suppliers and companies that evaluate the financial capabilities of companies
Use the internet to search for relevant information about the buyer or seller.
Use your common sense, do not only look at the price.
Be careful when doing business abroad and especially with countries where there are poor regulations and/or a different legal situation.
When doing business abroad take possible customs regulations into account
Make a valid agreement, which both parties need to sign.
Store all relevant information and contact moments.
Be well prepared when talking with the advertiser; ask questions when issues are unclear.
Think about who takes care of transport insurance (seller / buyer / forwarder)
Use a forwarder that you can trust.
Use means of payment which can be trusted (well known banks, custom paying methods for (international) payments). When seller uses Moneygram or Western Union as payment option you will see it is most likely a fraud. DigitalPrintMarket offers a reliable Safe Trading Service which limits the risk of getting into troubles due to non payment, bad payment or problems with non delivered products.
Agree upon who pays for the shipping costs. DigitalPrintMarket advises to not include the shipment cost in the product selling price.