Help

On this help page we explain the important functions and procedures on digitalprintmarket.com. If you have additional questions, feel free to send us an e-mail.

Read our terms and conditions before you start trading.

- I would like to buy products.

- I would like to sell products.

I would like to buy products.

Search products

On Digitalprintmarket.com it is possible to search products without signing up. You can search products in three ways: by using the extended search function, by using product categories and by using key words (comparable to search engines).

Extended search function

The extended search option offers extensive search opportunities. You can for instance select relevant applications and markets to search the equipment that you need. The advertiser has selected relevant product characteristics, applications and markets. In this way you don't have to exactly know what machine or specification to look for.

Search product categories

In the menu on the homepage it is possible to directly navigate to relevant product categories, for instance cutters, digital presses, wide format printers, inks, etc. 

Search with key words

Comparable with search engines you can search for relevant words in advertisements.

Sign up

In order to stimulate a transparent, safe trading environment it is necessary to sign up if you actually would like to do biddings, buy a product. Your personal/company information will not be made public unless you decide to do so, for instance when you would like to place an advertisement yourself.

Login / my Digitalprintmarket

Once you have signed up you can login where you can see an overview of your advertisements and see your bids. During login status you can also send messages to other members.

Place bids

When you want to place a bid you have three options. You can buy the product directly by paying the minimum amount the advertisers wants for the product (only if the advertiser has used this function). Secondly you can place a bid and wait for the seller to respond to your bid. Be aware that in the meantime other potential buyers can place higher bids. Third, you can send the advertiser a message in which you explain you are interested in the product. In this way you can start to negotiate directly with the seller.

Arranging payment / safe trading

Digitalprintmarket has taken a number of measures to enhance safe trading. Besides signing up and the certified trader icon Digitalprintmarket offers an intermediate payment service to assist the buyer and seller in their transaction. When Buyers and Sellers do not know each other, they need a third-party they can trust to turn to. That is where the intermediate payment service comes in. Digitalprintmarket makes sure the transactions are secure and worry-free. See below for more information about this service.

I would like to sell products.

Register

In order to sell a product it is necessary to sign up to enhance a safe trading environment. You can decide which company information will be made visible in your advertisements and your company pages.

Login

Once you have signed up you can login to see an overview of your advertisement and also to send messages to other members/buyers.

Place an ad

When you are logged in you can place advertisements. First you choose the general category the product should be placed in. After submitting the necessary product information you can select products characteristics, relevant markets and applications the product is suitable for. In that way your advertisement will be found with more ease.

Arranging shipment

Shipping companies, such as DHL, UPS and TNT can take care of the shipment of your products. Especially across borders and outside free trade areas it is important to make the right customs documents. These shipping companies can also make the necessary documents for you.

De following topics should be considered when shipping products:

- Calculating the cost and duration of the shipment

- Track and trace the shipment

- Arrange for customs papers (when shipping outside free trading areas)

- Arranging correct packaging

- Arrange for freight papers

Safe trading When Buyers and Sellers do not know each other, they need a third-party they can trust to turn to. That is where the intermediate payment service comes in. Digitalprintmarket makes sure transactions are secure and worry-free.

Safe trading tips

1. Know the person and company you are doing business with. 

2. Check the reliability and payment behaviour through clients, suppliers and companies that evaluate the financial capabilities of companies

3. Use the internet to search for relevant information about the buyer or seller.

4. Use your common sense, do not only look at the price.

5. Be careful when doing business abroad and especially with countries where there are poor regulations and/or a different legal situation.

6. When doing business abroad take possible customs regulations into account.

7. Make a simple agreement and let both parties sign it.

8. Store all relevant information and contact moments.

9. Be well prepared when talking with the advertiser; ask questions when issues are unclear.

10. Think about who takes care of transport insurance (logistical company?)

11. Use a logistical forwarder that you can trust (TNT, FEDEX, DHL, UPS, et cetera)

12. Use means of payment which can be trusted (well known banks, custom paying methods for (international) payments)

Digitalprintmarket offers a reliable intermediate trading service which limits the risk of getting into troubles due to non payment, bad payment or problems with non delivered products.

13. Agree upon who pays the shipping cots. Digitalprintmarket advises not to include this cost in the product selling price. When a buyer rejects the product he has to pay for the return shipping costs.

Digtialprintmarket's intermediate trading service

Especially when you are shipping or buying equipment or large volumes digitalprintmarket advises to use the digitalprintmarket intermediate trading service. When using this service the buyer can be certain that the product will be shipped and the seller can be certain that the amount that is agreed upon will be paid. Below we explain the process in short.

1. Buyer and seller agree with the terms of the transaction

2. Buyer and seller sign up for the digitalprintmarket's intermediate trading service

3. The buyer sends the payment to digitalprintmarket's intermediate trading service

4. Digitalprintmarket will inform both parties that the payment has been received.

5. The seller ships the product(s) to the buyer

6. The buyer receives the product. The product arrival is confirmed by the logistical company.  7. The buyer normally has 7 days to inspect the product (unless other agreement has been made).

8. The buyer informs digitalprintmarket's intermediate trading service that the product is ok, according to the product decription/agreement.

9. Digitalprintmarket's intermediate trading service transfers the payment to the sellers bank account.

If the shipped product is not in accordance to what was agreed, buyer and seller should discuss the issue(s). If was decided to ship the product back to the seller, the payment will be transferred back to the buyer. The buyer is responsible for paying the shipping costs if he rejects the product.

Contact digitalprintmarket to sign up for this service and to discuss costs and the terms.